School Reach
What is School Reach?
SchoolReach is a program that Sanborn Central has partnered with to provide notification to school district parents and patrons of school closings, emergencies, meeting reminders and other similar events. You simply provide Sanborn Central with the phone number(s) you want to be reached at in the event that a message is being sent. It can be a home number, work number or a cell phone number.
How many phone numbers can each family use?
There is no limit to the number of phone numbers that you can request to be notified by SchoolReach.
How does it work?
Sanborn Central will record the message that is to be distributed, and then activate the message notification. SchoolReach will begin calling the numbers on the call list.
If you have Caller ID, it should display the main number for Sanborn Central when your phone rings.
Even if you suspect that the phone call you are receiving is a SchoolReach call, answer your phone as you normally would. Say "hello" once. Your voice is what activates the message to begin playing.
Saying multiple "hellos" may delay the start of the message. Please note that there is a short pause in the begininng of the call.
What if I'm not home? Will SchoolReach leave a message on my voicemail or answering machine?
Yes, it most cases it will.
IMPORTANT: Set your answering machine to answer in four rings or less to ensure the best message delivery.
NOTE: Short, succinct answering machine greetings are best for the SchoolReach machine detection and delivery process. Long answering machine greetings, or greetings with pauses or gaps, may cause the SchoolReach message to begin too soon.
What else do I need to know?
To listen to a message again, wait for the "press any key" prompt at the end of the message, and after pressing a key you will hear the message again in its entirety.
A live or machine answer will complete the notification cycle and case any future calls for a particular message broadcast. If the SchoolReach system encounters a busy, no answer or failed (bad number or line) condition, the system will typically retry that number(s) twice more in 15 minute increments.
Depending on how the calling lists are structured, you may receive simultaneous calls on your home, cell and/or work numbers.
Who do I contact with my phone numbers?
At the beginning of each school year, all students are given sign-up forms to be completed and returned. They are then compiled into the current year's call list.
Patrons who do not have students in school are also welcome to sign up for SchoolReach.
Use the SchoolReach Contact Information below to contact Sanborn Central about any additions, deletions or modifications to your phone numbers.
What if I'm having problems receiving SchoolReach messages?
Please contact the school using the information below. Your phone numbers will be verified, and further troubleshooting will take place to determine any problems.
SchoolReach Contact Information:
Phone: 605-495-4183
E-mail: mackman@santel.netSign-up form: www.sanborncentral.com/docs/schoolreach.pdf